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Where's my order?
Boxed/printed versions are posted within one working day. Shipping overseas can take up to 7-10 working days. Download versions are processed immediately and you should receive a download link within an hour. Please get in touch if you haven't received your order within 24 hours.
How will I receive my download version?
Software for use directly in the instrument is supplied as a zip file. This file, when extracted contains all the information for your purchased software. Please make sure that you extract the files to the 'root' of your USB stick to ensure correct operation of the software.Â
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How will I receive my physical version?
All physical versions, where available, are supplied as a printed manual with a USB flash drive containing the data ready to use in the instrument.Â
Yamaha have released a new model that is not mentioned, is this software compatible?
Yes, all new Yamaha instruments are designed to play existing MIDI song software created on and for earlier models.
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If you're still in need of answers or want to report a problem, please contact us.
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